Seasonal Customer Care Agent

Seasonal Customer Care Agent

02 Sep 2021
California, Carson, 90745 Carson USA

Seasonal Customer Care Agent

Vacancy expired!

Job Description

Opportunity is knocking:
This might be a seasonal position, but the opportunity is real. Our super-busy holiday season (October to late December) gives everyone at Lakeshore a chance to shine…and that includes you! As a seasonal customer care agent, you will learn how to handle a high volume of calls the Lakeshore way—always friendly, helpful and enthusiastic. You will also be entering orders, handling customer inquiries and supporting fellow staff as needed. We’re looking for candidates who can work 30–40 hours a week, with shifts available Monday-Friday between 6:00 am and 6:00 pm and Saturday-Sundaybetween 7:00 am and 3:30 pm. If you have great people skills, excellent attention to detail and a desire to show us your best, fill out an online application right away!

Lakeshore has gone to great lengths to ensure our onsite work environment is as safe as possible for our employees. Safety protocols including social distancing, daily temperature checks, health assessments and face coverings will be required for all employees while onsite.

Qualifications

Your typical workweek looks like this:
High-volume phone calls and data entry
Treating customers and their needs like gold
Supporting an open and friendly workplace
Showing flexibility and a willingness to learn

Got the skills we’re looking for?
Tip-top customer service skills and outstanding phone etiquette
Ability to learn quickly and multitask in a fast-paced setting
Ability to type minimum 35 words per minute
Excellent organizational skills and strong sense of urgency
Great accuracy and attention to detail
Previous customer service experience a big plus

Additional Information

Here’s our end of the bargain:
Competitive compensation
Generous employee discount on products that make you smarter
Flexible shifts from 6:00 am to 6:00 pm, Monday-Friday and 7:00 am to 3:30 pm Saturday-Sunday
On-site training with a great support team
Casual dress…and we really mean it

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to their passion and enthusiasm, Lakeshore is more than a great place to work—it’s a great experience to be part of. So if you’re a down-to-earth professional who shares our desire for making a difference in the world, we’d love to hear from you.

To learn more about Lakeshore, visit www.lakeshorelearning.com/careers

Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose. INDRLL2

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Job Details

  • ID
    JC19067050
  • State
  • City
  • Job type
    Part-time
  • Salary
    N/A
  • Hiring Company
    Lakeshore Learning Materials
  • Date
    2021-09-02
  • Deadline
    2021-11-01
  • Category

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