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Responsible for the day-to-day operations of Rock and Brew’s restaurant, by performing the following duties personally or through the appropriate supervisors and staff. Mentors team to assure restaurant’s policies and procedures are being followed
Establishes food and beverage costs and monitors purchases of supplies and equipment
Establishes procurement procedures and standards
Assists marketing with promotions for food service areas
Weekly one-on-one meetings with members of the management team
Develops budgets, reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations for casino food and beverage operations.
Monitors and ensure customer satisfaction of food service and atmosphere.
Coordinates training schedules for all FOH new hires with their job group manager or leader. Job groups include: servers & cocktails, food runners and expos, bartenders and barbacks, front desk and bussers.
Monitors training program and testing with FOH job group managers.
Using pre-shifts, hot schedules email blasts, POS emails, bulletin boards, shift change meetings and one-on-ones
Creates staff master schedules to budgeted sales and weekly holds scheduling managers and job group supervisors accountable to create schedules to master. Schedules must be completed and turned in to GM
Monitors training program using certified trainers
Forecasts sales and creates budgets working with Executive VP of Ops, F&B Manager
Must have knowledge of inventory control systems and general accounting standards
Familiar with computer based POS systems in a DOS or Windows based environment
Responsible for verifying that all FOH staff has their Certified Food Handler’s Certificate
Follow established company and departmental standards for personal appearance and behavior
Other duties as assigned
RequirementsMinimum 21 years of age
Slip resistant shoes
Supervisory ResponsibilitiesIs responsible for the overall direction, coordination, and evaluation of this department. Carries out supervisory responsibilities in accordance with Rolling Casino’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, regarding and disciplining employees, addressing complaints, performance evaluations and resolving problems.Education and/or ExperienceBachelor's degree (B.A.) from four-year college or university and/or five years related experience and/or training, or equivalent combination of education and experience. Experience working in a casino environment preferred. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Certificates, Licenses, RegistrationsGaming license issued by the Paskenta Gaming Commission. TipS certification as trained at Rolling Hills Casino. Food handler's permit from a relevant government agency. Must obtain Title 31 certification as trained by Rolling Hills Casino.Physical DemandsThe physical demands described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, fumes or tobacco smoke, toxic or caustic chemicals, extreme cold, extreme heat, and risk of radiation. The noise level in the work environment is usually moderate.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as External Company URL: www.rollinghillscasino.com Street: 2655 Everett Freeman Way
