Call Center Representative

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Call Center Representative

07 Jan 2024
California, Cypress, 90630 Cypress USA
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Call Center Representative

Vacancy expired!

Primary Responsibilities:

  • Taking inbound calls from consumers
  • This is a call center role, they’ll come to input their headsets on and take calls all day (40-50 calls a day – average 6-minute calls)
  • Handling and researching issues over the phone
  • Utilizing the computer database to verify and document information

Main Responsibilities of Call Reps:

  • Providing customer service on spending accounts
  • Educate customers on account
  • Benefits of account
  • When and how to use the funds in the account
  • They’re an online bank so an understanding of the website
  • Navigating website
  • Registration
  • Enrolling or signing onto a website
  • Understanding online banking
  • How to navigate a bank website in general
  • Helping customers with tax forms in general
  • Updating accounts with general demographic information


Call Center ,Call ,Phone ,Customer Service

Job Details

  • ID
    JC7931434
  • State
    California
  • City
    Cypress
  • Job type
    Not Specified
  • Salary
    $18 per hour
  • Hiring Company
    Collabera
  • Date
    2021-01-07
  • Deadline
    2021-03-08
  • Category
    Et cetera
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