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Call Center Representative
Call Center Representative
11 Jan 2024
California
,
Cypress
,
90630
Cypress
USA
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Call Center Representative
Vacancy expired!
Primary Responsibilities:
Taking inbound calls from consumers
This is a call center role, they’ll come to input their headsets on and take calls all day (40-50 calls a day – average 6-minute calls)
Handling and researching issues over the phone
Utilizing the computer database to verify and document information
Main Responsibilities of Call Reps:
Providing customer service on spending accounts
Educate customers on account
Benefits of account
When and how to use the funds in the account
They’re an online bank so an understanding of the website
Navigating website
Registration
Enrolling or signing onto a website
Understanding online banking
How to navigate a bank website in general
Helping customers with tax forms in general
Updating accounts with general demographic information
Call Center ,Call ,Phone ,Customer Service
Job Details
ID
JC8070081
State
California
City
Cypress
Job type
Not Specified
Salary
$18 per hour
Hiring Company
Collabera
Date
2021-01-11
Deadline
2021-03-12
Category
Et cetera
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