Location: Cypress CA 6 months Contract to hire Rate: $28/hr on W2 (potential conversion salary of $53,000-$75,000/annually)
IT certifications or equivalent work experience preferred
3+ years’ experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and hand held scanners
· 2+ years’ experience supporting the following applications and technologies preferred:
o Trend Micro Antivirus
o Citrix
o Active Directory
o TCPIP, DNS, DHCP, WINS
o VPN client configuration
o Microsoft Exchange/Outlook: Creating rules
o Microsoft Excel: understanding Macros and formulas
o Internet Explorer, Chrome, HTML, Win install, internet/intranet support issuescus
o Help Desk Incident Management Software
o SQL or Microsoft Access database
Remote control tools – Bomgar preferred
Strong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required
Ability to effectively communicate, both verbally and in writing, at all levels including customers, vendors, peers, business stakeholders and management required