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About City of HopeCity of Hope, an innovative biomedical research, treatment and educational institution with over 6000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation’s leading cancer centers that develops and institutes standards of care for cancer treatment.Position SummaryThe Resource Coordinator is responsible for facilitating a positive experience at City of Hope. This will be achieved through coordinating resources and executing multiple job duties/functions.Key Responsibilities include:Meets, greets and assists patients, guests and colleagues with way finding (providing directions), obtaining various resources and providing minimal transport.
May conduct and explain the intent of screening
Practices appropriate health and safety protocols
Conduct screen: temperature checks, questions regarding travel, personal
Follows all requirements related to personal protective equipment, cleaning and distancing
Post-screen, direct staff and visitors accordingly
Assist with coordinating multiple resources in a timely manner
Monitors assigned door entrances/exists
Ensure satisfaction by listening, requesting information, asking questions, and escalating issues to appropriate individual
May transport patients to and from the designated departments/areas
Conducts periodic checks on individuals in the waiting areas/lobbies and provide visual inspection of areas to determine if any safety/housekeeping concerns need to be reported to leadership
Ensures that patient and business confidentiality is maintained at all times.
Demonstrates a willingness and ability to help others at all times.
Follows site specific safety and security procedures.
Practices preventative safety procedures as set forth by hospital, including safe lifting techniques.
Performs other duties as assigned/necessary
Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, including adherence to the workplace Code of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.
QualificationsBasic education, experience and skills required for consideration:High School Diploma
Preferably enrolled in nursing school (LVN or BSN) or currently enrolled in a clinical education program
Ongoing reaching, stooping, bending, kneeling, crouching, repetitive motions, manual dexterity and mobility
Extensive, prolonged or considerable standing and walking
Physical lifting effort is limited to lift / carry of maximum 50 pounds
Push/pull requirement of up to 50 lbs
Lifting and transferring of patients is noted above
Additional Information
Long term temporary position. Must be available for all 3 shifts.
Benefits eligible
Part-Time
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
