Vacancy expired!
RESPONSIBILITIES:
Kforce has a client that is seeking a Business Information Analyst inEl Dorado Hills, CA.
Summary:
Reporting to the Senior Manager of Infrastructure Management, the role of the Technical Business Management Specialist Experienced is critical to the success of the company and the Infrastructure Management department in realizing its goals and objectives. This individual will play a key role as part of the Infrastructure Management team in delivering and collaborating on all aspects of 'running Infrastructure Services (IS) like a business.' The Technical Business Management Specialist Experienced role will also provide support of the infrastructure intake & engagement, infrastructure consumption cost (ICC) and N-1 currency functions.
Specifically, the Technical Business Management Specialist Experienced role will be accountable for:
Provide consulting services to develop scope of work and expectations to identify infrastructure impacts and key deliverables for project or operational initiative
Provide a centralized intake process to govern, prioritize and sequence projects to deliver on the demand across enterprise and operational initiatives
Identify key stakeholders and defined roles for project or operational initiative
Identify and communicate resource capacity constraints to requestor and delivery teams
Obtain approval and funding for project or operational initiative
Communicate and engage key Infrastructure Services delivery teams for project involvement by initiating planview workforce assignments
Identify business process improvement opportunities, develop solution options, engage management and stakeholders to align on decisions, implement approved plan, and revise procedures to reflect changes
Detailed process mapping to understand process gaps/opportunity areas. Identify projects to improve customer experience and SLA enhancement
REQUIREMENTS:
Bachelor's degree or equivalent in progress; emphasis on Management Information Systems (MIS) preferred
ITIL Foundations certification preferred
Candidate Profile and Requirements:
In-depth understanding of technology solutions for function, including specific experience with chosen solution
TBM/Apptio, Concur, Puridiom, Planview and Service MarketPlace/ServiceNow
And/or in-depth understanding and proven expertise/experience in process design methodology, tools, and techniques
And/or in-depth operational expertise in process methodology and improvement
Possess the process knowledge and people skills to complete accurate assignments and communicate results
Focus on successful execution/delivery of outcomes; and maintain track record for driving change, delivering business value, and meeting commitments
Key Job Competencies:
Advanced skills in Microsoft Excel a must
Proficient in Microsoft Office Suite products such as Word, PowerPoint, and Visio
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
