Hands on experience on Cisco Analog VG224, Cisco VG310, Cisco VG202 & Cisco 2800, Cisco 2811, Cisco 2851, Cisco 3945, Cisco 3925 voice gateway
Assist and approve of implemented Customer Premise Network/Voice Architecture
Interact with client through scheduled operation call
Flexibility toward BAU and Non BAU tasks
Network/VoIP monitoring and troubleshooting
Maintains various systems including Data VOIP, wireless and VTC
Overall controls and processes of Voice Platforms
Knowledge of Multimedia: Video Conferencing/Teleconferencing
Knowledge of Avaya/Avaya Communications Service (ACU), Cisco VOIP
Knowledge of Cisco Call Manager, encryption devices, PSTN, DSN, ISDN
Exposure to perform RCA on Major incidents and Proactive problem management
Documentation and knowledge transfer skills
Collaborate with offshore team and work with the team
Assist in creation of product support and training documentation
Contact me
Joe +1 732-369-5837
About Smart IT Frame:
Smart IT Frame Consulting handles the staffing and management of part or all of the recruitment process for our customers wishing to outsource their staffing requirements. From job profiling, providing new staff, technology, to onboarding a new hire we support our customers in their future business needs.
About Client:
Our Client is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Client combines a passion for client satisfaction, technology innovation, deep industry and business process expertise and a global, collaborative workforce that embodies the future of work. With over 50 delivery centers worldwide. Our Client is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000 and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world
