Project Manager (IT)

Project Manager (IT)

Vacancy expired!

Service Delivery Manager, Project Manager, Third Party Supplier



Project coordinator type of experience with previous roles in technology related projects performing purchasing and or third party supplier related tasks including orders and fulfillment as well as creating and maintaining inventory reports and performing reconciliation or audits of data. Added plus would be the above experience occurring in relation to Public Sector customers or contracts.



MUST HAVE SKILLS (Most Important):

The Consultant will define processes to meet requirements which support the integration of a new service for a contract.

Process customer and device un-enrollments and enrollments with vendor.

Establish inventory audit process and reporting for customers and devices.

Establish financial governance to reconcile vendor billing and customer billing. Initiate end-of-life device replacement process.

Review analysis of operational metrics and decision making activities to ensure operational integrity and meet customer expectations and contractual SLA requirements for provisioning, assurance, and any service disconnect requests. Execute launch planning activities, gain order, provisioning, and operational input to build volume forecasts, collaborate with cross functional teams in building strategies to achieve a successful service launch and meet all customer expectations.

You will need to understand the complexities of work streams to identify operational and systematic impacts/gaps as well as integration with other touch points for state contract requirements.

You will be responsible for the coordination and execution of the service plan and determine the appropriate requirements and actions needed to onboard a new vendor.



EDUCATION/CERTIFICATIONS:



Bachelor's degree or four or more years of work experience.

Four or more years of relevant work experience.

Experience with logistics or project scheduling services including operational metrics, vendor compliance, audits, and communication plans.

EVEN BETTER IF.

Previous experience with Uninterrupted Power Supply (UPS) networked devices

Managed networking as a service

Experience with State or Local Government Contracts

Current PMI Certification Current ITIL Certification