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DescriptionJoin Our Team as a Customer Service Representative!OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This could be the Foothill Ranch, California Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.Major responsibilitiesContribute accurate, friendly customer service in a timely fashion
Field and send out send written business correspondence
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Organize and route incoming telephone calls
RequirementsCustomer service and office administrative skills
Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent oral and written communications skills
Supportive, positive attitude with a professional demeanour applied to all tasks
Comfort and confidence when interacting with internal and external partners and clients/customers
Strong familiarity with Microsoft Excel
navigating basic office equipment and protocols experience desired
Expertise in Microsoft Word
Ability to simplify complex problems and build solutions
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Proven computer skills
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).Salary: $19.00 - $22.00 / HourlyLocation: Foothill Ranch, CADate Posted: January 5, 2021Employment Type: Temp to HireJob Reference: 00760-0011660215Staffing Area: Office u0026 Administrative