Desktop Support Analyst

Desktop Support Analyst

26 Dec 2024
California, Grassvalley, 95945 Grassvalley USA

Desktop Support Analyst

Vacancy expired!

Description

Our client in Grass Valley, CA is looking for an IT Support Candidate. This is a full-time contract opportunity. Our client is looking to accomplish a Microsoft Office 2010 to 2016 migration. The ideal candidate will have hands on experience with migration projects. The candidate will also be responsible for scheduling and documentation, end user training, testing and troubleshooting, and post migration support. This is a great opportunity to work on a migration project from start to finish. This role will work with an additional IT Support Specialist and report to the IT Manager.

Requirements
• 2 years of experience installing, testing and troubleshooting Microsoft products
• Experience with Microsoft software migrations
• Hands on experience working with Windows 7
• Experience with End User training and documentation
• Be a team player and the ability to work independently
• Experience working on a help desk providing end user support over the phone, via email and in person
• Reliable transportation

If interested in this role, please send resumes to or call

Requirements

- Desktop support or related experience

- Knowledgeable when it comes to writing reports, business correspondence, user instructions, and procedure manuals

- Foundational knowledge in Desktop Imaging

- Desktop Environment experience required

- Desktop Environment experience

- Deep understanding of Desktop Hardware

- Desktop Operating System experience highly desired

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