Vacancy expired!
Under the supervision of the Service Desk Management team, the Field Support Analyst I is responsible for assisting with all end user requests including: user provisioning/de-provisioning, hardware/software installs/troubleshooting/repairs, networking Moves/Adds/Changes, VoIP phone configurations/troubleshooting, in-house/vendor application troubleshooting/problem resolution. This role also must have documented customer service and communication skills.