Director of IT Operations

Director of IT Operations

Vacancy expired!

NEW Director of IT Operations
DIRECTOR OF IT OPERATIONS

Well branded industry leader is looking for a Director IT Operations in a dynamic 24-hour service environment. The Director IT Operations is responsible for the effective and efficient operational support of all third party and internally managed IT systems used to support all business processes across the enterprise. This individual is also responsible for operational service management processes to ensure quality, efficiency, productivity and agility goals are achieved.
Essential Duties & Responsibilities

• Provides onsite oversight for the operations and support of IT systems that fulfill the needs of the business.
• Fosters a business-oriented culture and mindset driven by continual service improvement techniques.
• Leads the development of the operations aspects of the IIT strategy and roadmap, and ensures its integration with the broader IT and enterprise strategic plans. Works with business operations teams to ensure good coordination of IT changes without impacting business processes.
• Builds and maintains relationships with other IT leaders to develop a clear understanding of business needs; ensures cost-effective delivery of IT services to meet those needs, and is able to respond with agility to changing business priorities.
• Develops and controls the IT operations annual operating and capital expenditure budget for IT Operations and manages expenses to stay within plan.
• Must be able to direct, train, lead and mentor IT Operations team to successfully meet all needs of the business.
• The director is visible and available at location as they are highly involved in the leadership of the day-to-day IT operations.
• Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IT operations environment.

Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.
Education/Experience/Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field is required. Master’s degree is preferred.
• Minimum of ten (10) years of experience in IT with strong technical infrastructure experience is required.
• Minimum of five (5) years supervisory experience required.
• Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of degree requirement.
• Diversified background of technical infrastructure experience and demonstrated project management acumen, excellent vendor management skills, a superior, service-oriented approach IT operations.
• Recent experience implementing and managing a comprehensive Change Management, Incident, Problem Management, and other ITIL processes.
• Experience in supporting COTS.
• Experience in managing infrastructure implementation and support in an owned and colo environment.
• ITIL Foundations Certifications required and additional ITIL certification is preferred.

Please send your resume to Colin Crane, Senior Technical Recruiter for immediate consideration. Let us help you secure an interview!

ABOUT US

Irvine Technology Corporation (ITC) is an award-winning Information Technology Solutions and Staffing provider with roots in Southern California. For over fifteen years, we have had the privilege of serving exceptional client organizations as both a local and national resource. Our team is comprised of seasoned technologists, staffing industry thought leaders, top-notch recruiters, dedicated account executives, and a world class support staff.

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.