Vacancy expired!
Food Service Worker Catering Application Deadline: Friday, December 6, 2019
$2,409 - $3,380/mo. ($13.90 - $19.50/hr.) Appointments are typically made at the beginning of the pay range. This is a full-time position in HSU Dining Services with excellent benefits including medical, dental, and vision coverage; CalPERS retirement, life insurance, voluntary pre-tax health and dependent care reimbursement accounts and vacation, holidays, and paid sick leave.
About: HSU Dining Services manages and provides all aspects of culinary services for the campus community. Operations include a full-service, seven days per week dining facility for resident students, a variety of cafes, marketplaces and food court options, and an extensive range of catering services. For additional information about HSU Dining Services, please visit: https://dining.humboldt.edu/
Position Summary: Under general supervision, the Food Service Worker is responsible for the overall front of the house catering operation, which includes working with the Food Service Worker Lead and the Catering Coordinator on scheduling, production timing with cooks, set-up, visual presentation, and serving of catering events. This position needs to maintain high-quality standards in regards to cleanliness, food quality, food safety, sanitation, and product placement; ensuring workplace safety; providing excellent customer service to the HSU community; and promoting a successful dining operation.
Duties: The Food Service Worker Catering is responsible for, but not limited to, the following:
Review upcoming events with Catering Coordinator and/or FSW Lead to establish schedules that ensure timely delivery and set-up of catering events
Ensure timely delivery, proper set-up and oversee clean-up for catered events
Coordinate and set-up catering events in a logical professional manner taking into account visual appeal, accessibility, and food safety
Work with kitchen staff to coordinate timing for delivery of food so that it is fresh and on time for client
Maintain quality presentation to enhance customer service and satisfaction
Possess knowledge of and observe all food sanitation, safety, and food handling guidelines
Assist in the preparation and packaging of food items required for catered events
Properly clean and maintain service areas and catering equipment, ensuring compliance with health regulations and safety standards, as well as, maintaining catering equipment
Use creativity along with established procedures to create a visually appealing presentation
Provide appropriate signage at all events listing the menu items, potential allergens, local products, and the HSU Dining Services logo
Establish and maintain efficient working relationships with kitchen staff, unit managers, the Catering Coordinator, student assistants, and our customers to ensure effective communication and an enhanced team effort
Inform management of customer comments, suggestions, and concerns
Communicate with management ways for improving quality, variety, and efficiency of the operation
Provide excellent customer service and promote a positive attitude with customers and staff to ensure a smoothly working operation
Communicate with customers in a professional and positive manner
Assist in providing training, supervision, and coaching of catering employee
Respond to and resolve customer concerns in a prompt and positive manner
Store leftover items using proper methods making sure they are wrapped and labeled
Maintain a general knowledge of UC and HSU policies
Follow and support the campus and Dining Services sustainability practices
Minimum Qualifications: Education & Experience: High school diploma or equivalent plus one year of commercial food service catering experience, one year of food service experience and strong customer service skills. Possess ServSafe certification or equivalent, or obtain before the first day of employment.
Knowledge, Skills and Abilities: In addition to the duties listed above, knowledge of the proper set up and serving of a variety of catering events. Understanding of safe food handling and sanitation practices. Experienced with foodservice industry activities and equipment usage including good working knowledge of kitchen, cooking skills, knife sets and prep techniques. Knowledgeable in rules and regulations concerning serving alcoholic beverages. Previous experience in serving beer and wine helpful. Must be able to work with minimal supervision. Ability to work effectively in a climate characterized by heavy traffic loads, shifting priorities, and the need to balance multiple tasks while providing excellent customer service. Possess an energy level capable of working in a high-volume, fast-paced environment for extended periods of time. Have a positive, outgoing and pleasant work ethic. Ease in working with a diverse population, including students, faculty, staff, and the general public. Ability to maintain cooperative working relationships in a team-oriented environment. Possess excellent follow through skills and attention to detail. Must be able to apply, interpret, and adhere to department policies and procedures. Ability to communicate effectively both verbally and in writing. Basic knowledge of computer software, email, online ordering, word processing, and spreadsheets. Ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing job duties.
Physical Requirements: Average physical agility and ability to stand for prolonged periods of time; strength and mobility to lift and carry items up to 50 pounds; reach, bend, kneel, stoop, climb, push, and pull items. Must have manual dexterity and eye-hand coordination; corrected hearing and vision to normal range and clear verbal communication. Ability to work extended shifts.
Special Conditions of Employment: Ability to work a flexible schedule including evenings and weekends. ServSafe certificate or equivalent desired, or the ability to attain certification. Speak, read, write, and understand English, bi-lingual in Spanish is helpful. Occasional layoff due to lack of work; these periods generally fall on semester breaks and summer session. Strong customer service orientation. Must comply with proper grooming standards and present a professional appearance.
Application Procedure: Applicants should submit a cover letter of interest, University Center Employment Application, resume, and contact information of at least three professional references. Applicant materials that do not include the University Center Employment Application will not be considered.
Application packets can be mailed, e-mailed, faxed, or hand-delivered:
Dining Search Committee University Center, HSU
1 Harpst Street
Arcata, CA 95521
E-mail: univctrjobs@humboldt.edu
FAX: 707-826-4412
For more information regarding available Full-Time Staff Positions go to: https://uc.humboldt.edu/full-time-staff-positions
It is the responsibility of the applicant to provide complete and accurate employment information. Incorrect or improperly completed applications will not be considered for vacancies.
Evidence of required degree(s), certification(s), or license(s) will be required prior to the appointment date. A background check (including a criminal records check and employment verification) must be completed satisfactorily before any candidate can be offered a position with the University Center. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Adverse findings from a background check may affect the application status of applicants or continued employment of current University Center employees who apply for the position.
Application Deadline: Friday, December 6, 2019. Anticipated start date is mid-January 2019.
The University Center is an Equal Opportunity/Title IX employer, and hires only individuals authorized to work in the United States. This is NOT a State position.https://uc.humboldt.edu/sites/default/files/foodserviceworker.pdf
