Holiday Inn Express & Suites Eureka - Front Desk & Night Auditor (Eureka)

Holiday Inn Express & Suites Eureka - Front Desk & Night Auditor (Eureka)

10 Mar 2024
California, Humboldt county 00000 Humboldt county USA

Holiday Inn Express & Suites Eureka - Front Desk & Night Auditor (Eureka)

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The Front Desk Team Member ensures that hotel guests receive hospitable and responsive service at check-in, during the stay, and upon departure, ensuring guest satisfaction and loyalty. The Team Member handles financial transactions accurately and maintains required systems and records.

Specific duties include:

Accurate and hospitable handling of guest reservation, check-in, check-out, payment, including credit card and cash handling procedures

Proficient administration of the hotel's electronic reservation system

Prompt, friendly response to guest requests or concerns with follow-up to ensure satisfaction

REQUIREMENTS

Experience in accurate cash handling and credit cards

Experience working with a computer, including data entry

Ability to work well with others

Customer Focus, including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations

Reliable transportation

We have part and full time positions available in various shifts.

The night audit shift is from 11pm-7am.

Apply in person with resume.

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