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Job Title: Shift Lead
Job Description:
This customer service oriented position is focused on promoting and preparing food and drinks and stocking and maintain a retail gift shop. Candidate will demonstrate a passion for Southern Humboldt history and community by welcoming visitors in a fast-paced environment.
Responsibilities:
- Provide quality beverages and food products while following health, safety and sanitation guidelines
- Use technology to stock and manage inventory for retail gift shop
- Keep a clean and organized workspace so that team members can locate resources as needed
- Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
- Provide excellent customer service with retail items, beverages, tourist attractions, & directions
- Help tourists explore the area and learn our history
- Contribute to a positive work environment
Qualifications:
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers
- Available to perform many different tasks within the store during each shift
- Excellent communication and interpersonal skills
- Ability to effectively problem solve and use sound judgement
- Knowledge of native woods and cooking skills are a plus
Part time to start
Full time available
Supervisor roles available
