Vacancy expired!
The Office of the District Attorney County of Riverside seeks an IT User Support Technician III for the Indio location. Interested candidates are encouraged to apply now.
The IT User Support Technician III, on the help desk or in the field, will troubleshoot technical problems, resolve highly complex issues and provide solutions. They will provide technical assistance and support of computers, laptops, printers, departmental applications, and local area networks through remote and onsite services. They will research, plan, install, configure, troubleshoot, maintain and upgrade desktop software and hardware, and operating systems. Additionally, they will troubleshoot and resolve hardware, software, and connectivity problems, including user access and component configuration.
Incumbents in this class exercise a high degree of independent judgment, provide project oversight to subordinate staff, are considered subject matter experts and perform the most complex assignments that require extensive knowledge and proficiency.
The base location for this position is in Indio however, this position requires frequent driving to various County of Riverside locations in the Desert areas and Blythe.
This position requires in-person, on-site work at all of the desert locations including Blythe and may require telecommuting work.