Description of Position
â¢ Assist in the leasing process on the property, including qualifying of prospects, answering the telephone, obtaining an appointment with the prospect, showing the property and leasing of available units.
â¢ Recommend ideas regarding competitive prices and/or cost effective measures based on survey information.
â¢ Make sure the office is ready for business. Brochures, greeting cards, etc. are stocked.
â¢ Prepare office hospitality.
â¢ Greet Prospects.
â¢ Answer Telephone.
â¢ Tour model with prospect.
â¢ Approve New Move in Application
â¢ Resident Retention and Renewals.
â¢ Contact resident 60 days prior to lease expiration.
â¢ Maintain monthly lease expiration list.
â¢ Maintain monthly lease renewal list with Rent Increase.
â¢ Follow up delivery of lease renewal with a personal phone call.
â¢ Assist conducting rent collection, and delinquency follow-up
â¢ Serve notices to residents
â¢ Track maintenance requests and supply orders
â¢ Assist in coordinating monthly resident activities
â¢ Marketing of available units
â¢ Daily/weekly tracking and reporting
â¢ Special projects as assigned