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Job Title: LEAD SERVICE TECH AND INSTALLER
Work Hours: Technician hours vary greatly due to the demand of service.
Normal business hours are 7:00 am to 4:00 pm.
During a normal day the technician must be available to be dispatched to their first call by 7:30 am, and must work until the manager or the dispatcher dismisses them for the day. If the technician is working after normal business hours then they must contact the on-call technician to be dismissed.
Primary Job Function: To provide maintenance, repairs and new installation on residential and commercial heating, air conditioning and heating systems according to company standards providing the customer with a positive experience. Assist with training Service Technicians.
Follow and encourage others to create a safe workplace and jobsites.
Reports to: Service Manager / Dispatcher / Field Supervisor
Pay Rate: DOE + Spiffs + Benefits
Required Qualifications:
⢠Be able to pass background check and Live scan
⢠Valid driver's license
⢠EPA Refrigerant Handling License a plus
⢠Demonstrate willingness to invest in tools used in Service of HVAC equipment.
⢠Demonstrate willingness to invest time in service training seminars and classes
⢠Work from 28' extension ladder and 12' step ladder
⢠Meet all qualifications and have all skills required for Installer.
⢠Including ability to demonstrate working knowledge of daily, weekly, monthly skills.
⢠Understand and communicate benefits of preventative maintenance.
⢠Demonstrate advanced customer service skills and have ability to communicate clearly, idea's and explanations of problems to residential and commercial customers and coworkers.
⢠Demonstrate willingness to accept responsibility and leadership roles.
⢠Operate scissors and genie lifts in safe manner.
