Business Systems Analyst (Full time)

Business Systems Analyst (Full time)

Vacancy expired!

Overview:

The Sr. Business Systems Analyst will analyze business issues, define requirements, design computer
programs, and recommend automated system controls and protocols to solve organizational
information issues. Determine operational objectives, gather information, and evaluate output
requirements and formats. Work closely with end users to analyze, define, model, and document
systems requirements. Identify project milestones, phases, and elements, and keep team within
timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write
specifications. Develop organizational change management framework and conduct user acceptance
testing. Maintain automated system protocols by writing and updating procedures. May create end-user
documentation (e.g., user guides, process flow charts, training materials) and deliver training.

Responsibilities:
Ability to translate business requirements to technical requirements for developers to
understand.
Ability to coordinate with technical team and quality team to deliver business process
enhancements
Ability to analyze business process issues and guide business and technical team for a timely
resolution for production issues
Ability to write SQL queries to validate data in the back-end systems
Experience with all phases of business application development lifecycle
Strong desire to deliver quality service
Displays knowledge of the business and a comprehensive understanding of how systems relate
to it
Understand the software being used to run the business to be able to assist clients in resolving
the most difficult problems
Rapidly assesses options and likely consequences when under time pressure to make decisions
or solve problems
Balances short and long-term priorities to obtain best results
Routinely makes decisions that reflect learning from past experiences
Displays a propensity for developing and participating in a team environment
Actively listens to others in order to respond accordingly
Communicates in a manner that is clear, concise, timely and understood by technical personnel,
clients and client executives
Proactively seeks ways to improve personal and departmental productivity and serves as a role
model to others
Very strong interpersonal skills and the ability to develop positive working relationships with all
levels of the enterprise
Regularly pursues job-related training courses
Exhibits professionalism, honesty, integrity, respect for every individual, and teamwork
Displays a high degree of initiative, energy, dedication, and innovation on a regular basis.
Please note this job description is not designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice.

Qualification:
• Bachelor’s Degree or equivalent experience
8 + years experience in the IT field to support the consumer industry.
Proficient in developing business requirements documentation, process flows, status reports,
and presentations.
• Strong written and oral communications skills
• Demonstrates project and team leadership skills
• Self-starter, willing to get involved and do whatever is needed to get the job done.
• Strong analytical skills and experience in writing SQL queries.
Solid knowledge on RESTful API architecture, and 3 tier IT environment.
Technical and/or project management certifications a plus