Vacancy expired!
NOW HIRING IN VALENCIA! Volt Workforce Solutions has partnered with leading personal medical device company in the city of Valencia! We are seeking a Product Support Associate! DUTIES AND RESPONSIBILITIES: Manages complaint records according to FDA and ISO regulations.The ability to solve technical customer service issues Receives and handles inbound calls and emails in a call-center environment to address technical and limited clinical support cases.Cultivates and maintains customer relationships through proactive engagement within all levels of the organization.Documents activities associated with service and support. Those which meet the criteria for complaints are documented as cases.Fulfill and/or assist with quoting and processing customer orders in accordance with warranty guidelines or standard purchases.Maintains high standards for customer satisfaction commensurate with the organizations status as a world-class provider of life-changing medical technology.Requirements:High School diploma or equivalent experience, college degree preferredMust be Solid Knowledge of MS word, Excel, and other computer programs. Must pass a drug and background checkMust be eligible to work in the USIf this is the opportunity for you apply with you most current resume or walk in during the hours of 9am-11am or 2pm-4pm, 8550 Balboa Blvd Suite 275 Lobby 5 Northridge CA 91325 Hope to hear from you soon! Volt Workforce Solutions is an equal opportunity employer
