Account Executive-Marriott Luxury Brands and Expedia

Account Executive-Marriott Luxury Brands and Expedia

12 Jul 2021
California, Los angeles, 90001 Los angeles USA

Account Executive-Marriott Luxury Brands and Expedia

Job Description

The Team One C.O.R.E.

C = Collaborative

Builds and sustains strong, genuine relationships with people of all levels and takes positive steps to extend network and cultivate connections.

O = Optimism

Is utterly reliable, always delivering on promises and maintains the highest standards of honesty and integrity.

R = Results-Driven

Acts strategically to exceed goals and has the ability to adapt to changes in process and execution.

E = Entrepreneurial

Constantly looking for and identifying actionable and thought provoking opportunities for the company and executing them.

GENERAL SUMMARY

The Account Executive (AE) supports the Group Account Directors in day-to-day client business management. The AE is the steward of the client relationship and clients’ business needs.Responsibilities include maintaining relations with multiple clients and supervising the execution of materials from the strategic aspect of the clients’ business. Encompasses both online and offline projects happening simultaneously. Must be able to build upon tactical ideas and think strategically about a brand or business. Works with all departments in the agency and must respect process and integration.

KEY QUALIFICATIONS

Own mid-level complexity projects from end-to-end

Manage across multiple accounts in a variety of industries

Lead working teams to accomplish business goals and meet deliverable deadlines, while keeping senior management and clients apprised of progress, risks and any potential roadblocks.


Day-to-Day Responsibilities:

Client Management

    • Understand clients’ business and products.
    • Build rapport and credibility with client to comfortably engage in frequent client contact.
    • Actively manage “day-to-day” client initiatives, including understanding of business-building, strategy, media and creative projects.
    • Manage dialogue with client and internal team members regarding new projects, as well as modifications to work in progress.
    • Maintain weekly client status reports, conference reports and change orders.
    • Work with account team to prepare and produce special projects and items for client presentations.
    • Make arrangements for client meetings.
    • Review all materials before client presentations and final production.
    • Manage project budgets, scope and client expectations regarding timing, schedules and process.
    • Support the 12-month planning calendar.
    • Gather initial project-timing feasibility evaluation (through PM).

Team Leadership

    • Champion agency process to ensure quality of work.
    • Become familiar with and adhere to agency financial and operating procedures and policy.
    • Practice standard operating procedures within the department to engage with others professionally, efficiently and profitably.

Business Impact and Awareness

    • Develop proactive business-building ideas for client and agency.
    • Comply with quality standards for the team as set forth by leadership.
    • Maintain accurate records of client expenditures, time utilization, billing information, client contacts, conference reports, etc.
    • Stay alert for opportunities to grow clients’ business and billings.
    • Understand client scope and contracts.

Communication and Integration Skills

    • Frequently communicate business updates to the client.
    • Recap client meetings in writing, clarifying next steps per client direction.
    • Communicate schedules and obtain the required approvals from client, per project schedule.
    • Consult with appropriate stakeholders and subject-matter experts in the idea development process.
    • Consult with PM before making timing commitments to client.
    • Communicate to PM regarding client codes and special budget requirements.
    • Obtain client approval of media plan and communicate media plan, including units, to Project Manager.
    • Provide media authorization approval.
    • Support client billing.
    • Support opening and managing nonproduction estimates, as needed (e.g., fees, travel jobs, presentations, etc).
    • Confirm work in progress is strategically and tactically correct.

Education:A bachelor’s degree is preferred.

Experience:

2-3 years entry-level Account Management position, or similar role

Skills and Abilities:This person must be highly organized, with a charismatic and varied communication style. Excellent presentation and communication skills are required; attention to detail is necessary; organizational abilities preferred;Excel, PowerPoint skills preferred;positive attitude; drive to learn; dedication; hard-worker.Ability to work in a fast paced environment, and have proficient multi-tasking skills.Ability to prioritize workload is required. Ability to present him/herself professionally is crucial.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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