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CPQ Specialist MasterEssential functions of a Specialist Master at Deloitte Consulting:Client Management: Manage day to day interactions with executive clients and sponsorsDelivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategiesPeople Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local officesThe teamDigital CustomerOur Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the creative digital consultancy real and in doing so, make new markets.Professionals will serve our clients through the following types of work:
Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities
Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video
Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models
Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption
DigitalMix | an integrated set of platforms to enable business re-platforming
QualificationsSpecialist Masters in the Configure, Price, Quote (CPQ) / Contract Lifecycle Management (CLM) capability within the Deloitte Digital practice are required to have:Experience managing at least two large-scale full-life cycle implementations of CPQ / CLM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financial in at least two of the following technologies:o BigMachineso Apttuso Sterling CommerceEight years consulting and/or CPQ/ CLM implementation experience.Extensive knowledge of product and service configuration, complex pricing rules, defining product bundle structure, constraint rules and options.Experience on how to resolve SKU proliferation and define attribute based product configurationKnowledge of advance approval workflow along with configuration of email based approvalProficiency in designing various types of promotions and discountsCompetence on how to develop and deploy guided selling solutionComfortable building and demonstrating Salesforce CPQ prototypes in Salesforce.Knowledge of document generation functionality and eSignatureExperience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuit s end-to-end.Desire to learn additional in-demand CPQ/CLM platforms including Apttus or other Cloud-enabled solutions.Ability to travel to client sites 80-100% of the timeA Bachelor s degreeLimited immigration sponsorship may be availableIn addition, successful Specialist Masters will have the following preferred background:Experience working on the Saleforce1 platform and Lightning experience is preferredBMI Yellow & Blue Belt or Apttus Quote-To-Cash certifiedAbility to work independently and manage multiple task assignmentsStrong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)Strong problem solving and troubleshooting skills with the ability to exercise mature judgmentAn advanced degree in the area of specializationExperience implementing other CRM platforms (SAP CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.)How you ll growAt Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center. at https://zoomforth.com/s/deloitte/du#homeBenefitsAt Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. at http://www2.deloitte.com/us/en/pages/careers/articles/life-at-deloitte-benefits-and-rewards.htmlDeloitte s cultureOur positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.Corporate citizenshipDeloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte s impact on the world. at http://www2.deloitte.com/us/en/pages/about-deloitte/articles/deloitte-corporate-citizenship.htmlRecruiter tipsWe want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you re applying to. Check out recruiting tips from Deloitte professionals. at http://www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.htmlkwdeldigcldtkusakwdeldigallusaCategory: Customer Relationship ManagementAbout Deloitte As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
