Vacancy expired!
Our client, a leading provider of computing, applications management, IT procurement, network, and telecommunications services to public organizations, is looking to hire an NOC Technician.
Key Responsibilities
. First responder, triage agent, or escalation point from the NOC to external teams.
. Self-organize with the team around live incidents.
. Execute technical runbooks in a fast-paced environment.
. Multitask rapidly to address issues affecting our players and services.
. Work in a fast paced, constantly changing environment.
Requirements and Skills
. 1 years of NOC Technician or equivalent role (Analyst, Live Operations, etc)
. Familiarity with the core concepts of operating systems, networking, and software life cycles
. Enthusiasm around operations and technology
. Highly driven and self-motivated
Preferred
. Scripting/programming proficiency is highly desired
. Experience working on deployments in a live environment is a plus
. Multiple language proficiency is a plus, especially Mandarin
. Certified in Linux+ and Network+, or equivalents
. Experience with the following:
. Monitoring solutions eg: NewRelic, Nagios, Elastic Search, Grafana
. Event management tools eg: BigPanda, Moogsoft
. ITIL-based Ticketing systems eg: ServiceNow, JIRA
Who is Calance?
Calance is a global IT company with operations in the United States, Canada and India. Over the years, Calance has grown organically and has acquired numerous successful IT Services firms along the way. As a result, the company today is a mix of diverse cultures, talents and expertise that collaborate globally to bring our best capabilities and thinking to clients. Calance also offers benefits which includes Medical, Dental, Vision care and 401K.
Calance - the place to grow.
www.calance.com
