Vacancy expired!
RESPONSIBILITIES:
Kforce has a client in Los Angeles, CA that is searching for a Workstation PC Technician. This role will support a robust Microsoft based network running Windows 7/10 and Microsoft Office 365, Skype, etc.
Responsibilities Include:
Receiving assets
Moving equipment within and/or between facilities
Staging equipment for build/image activity
Interviewing clients as part of pre-deployment asset discovery
Executing equipment replacement activity
Updating asset management system to reflect work performed
Monitoring daily activity
Installing and maintaining PC hardware and software
Troubleshooting network usage and computer peripherals
Perform system backups and data recovery
Resolve network communication problems independently
E-mail administration, disk capacity monitoring and network security
Preparing assets for disposition
Manage incoming and outgoing assets
Prepare systems for deployment
Scan existing asset for applications and settings
Interview clients to identify special considerations and other settings
Collaborate with teammates to identify process improvements
Escalate quickly when issues arise
Assist other technicians as needed
Other administrative duties
REQUIREMENTS:
2+ years of experience with PC support, including deployment
2+ years of experience with PC hardware troubleshooting and repair
1+ years experience with direct client interaction
Well-versed in installing windows, software, applications, antivirus, and patches
Ability to follow written and verbal instructions
Adaptable to change in process or required activities
Attention to detail
Demonstrated ability to read and understand technical manuals and schematics
Quick learner
Proven ability to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results
Professional appearance and behavior, including punctuality
Basic Desktop and Networking support knowledge on BSOD, IPConfig Command, Active Directory, DHCP, DNS and Group policy
Server, PC, MAC and Laptop expertise needed to perform the duties of this position
Extensive experience in backup and image management software
Expert user of Microsoft Office Applications (Word, Excel, PowerPoint, and Access)
Known for working efficiently without supervision
Committed to learn and relate technical concepts promptly
Analytical and critical thinker
Duties of this role may also involve transporting equipment using a vehicle provided by supplier/contractor between multiple facilities within an assigned service area, as directed by an IT representative.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
