Vacancy expired!
Established Agency looking for a Customer Service Driven Candidate!
The Point Insurance is a bilingual (Spanish/English) agency that has been around over 20 years. We don't charge broker fees, and our mission is to show our clients the value of insurance. We believe in providing the clients the right tools and information in order to provide the best value to them. We are seeking a Personal Lines Customer Service Insurance Agent to join our team in servicing our existing clients. We need a person strong in customer service and focused on helping our clients. Insurance experience is required. We invite you to come join a team of professionals working together to show clients the great value behind being well covered.
INSURANCE LICENSE IS REQUIRED WITHIN FIRST THREE MONTHS OF EMPLOYMENT OR BEFORE. BILINGUAL SPANISH/ENGLISH (BOTH ORAL AND WRITTEN) AND INSURANCE EXPERIENCE IS REQUIRED.
Check us out! www.thepointinsurance.com or Instagram and Facebook @thepointinsurance
WE OFFER:
Salary + Incentives
Health Insurance
Paid Vacation Days and Paid Sick Days and Paid Holidays
Casual Business Environment
State of the Art Equipment Dual Monitors and Paperless Environment
Well Organized Management System (TAM)
PRIMARY RESPONSIBILITIES
- Address client questions/concerns regarding topics including billing issues, policy changes, keeping policies active, etc.
- Generate leads for the Sales Department
- Process Payment, endorsement, and cancellations.
- Communicate directly with clients, real estate agents, escrows, mortgagees and insurance companies
- Review policies with client to ensure they're protected in the best way possible.
- Keep accurate and detailed records in our management system (TAM).
- Back up reception as needed.
WE ARE LOOKING FOR SOMEONE WHO:
- Is Bilingual in English/Spanish (verbally and in writing).
- Has Insurance Experience - at least 1 year.
- Have current California P&C license (willing to consider experience in lieu of license, but must acquire license within 3 months of employment).
- Is detail oriented.
- Has a friendly and enthusiastic attitude when helping others.
- Has great customer service skills
- Is familiar with Microsoft Office.
- Is a team player, responsible, able to multi-task.
- Is punctual, honest, and reliable.
Insurance Experience and Bilingual in English/Spanish Required
Job Type: Full-time
