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We are a 22 Person Cloud and Managed Services IT firm located in San Dimas; doing everything from hosting clients full infrastructures, providing technical support (both remote and onsite), and cloud support services.
What we are looking for is a junior sysadmin and server support engineer, so think of it as a mid-level L2 support/junior administration role dealing with the server side focused tickets bubbling up from the L1 help desk.
Salary is $55k-$70k Depending on level of experience
Full benefits offered including medical dental and vision
PTO
401k with match
And Certification reimbursement
Quarterly bonus structure
IT Director prefers techs with previous experience in an IT services environment; be it managed services, IT consultancy, IT outsourced, etc...so if you have that, throw it in the subject line to catch my eye.
Job description
Primary Responsibilities
⢠Diagnose, resolve and follow through on computer malfunction, and meet the needs of the end user with no technical guidance
⢠Troubleshoot and repair/maintain basic to moderate server issues, both hardware and software for servers physical and virtual
⢠Service desk activities to include answering client calls or reviewing, resolving and closing tickets in the Service Desk queue
⢠Troubleshooting systems and equipment problems or malfunctions
⢠Identify causes and recommend solutions
⢠Consult with End User and Managers to determine system requirements
⢠Must act as a subject expert for staff and end-users during troubleshooting, be their go to "IT Guy" Attitude that meets the Fluid culture
⢠Ability to work independently with little supervision, shows great accountability
⢠Volunteers and contributes to the team
⢠Take ownership even if it wasn't your problem
⢠Be an advocate and voice for those clients that need you
⢠Confidence without arrogance
⢠Willingness and desire to learn
⢠Excellent communication skills
⢠Professional, respectful, motivated and dedicated
Desired Skills and Experience
Ability to learn on the job.
Technical Requirements:
⢠Advanced knowledge and experience in Desktop Systems o Windows 7, 8.1, 10 troubleshooting, management, and setup
o Malware related troubleshooting and resolution
o Network Printers and/or Scanner troubleshooting and setup
⢠Experience with Microsoft Cloud Solutions - Office365
⢠Experience with VMware ESXi / VCenter 5.5 and newer
⢠Knowledge and experience working with Windows Server 2008 R2 and newer
o Active Directory
o Group Policy
⢠Experience with Exchange 2010 and/or newer
⢠Knowledge and experience with firewalls/routers/switches /AP's
o Understand DNS, DHCP, and basic routing/switching
If interested, reply with your resume and I will be in touch to set something upâ¦My name is Lyle
