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Are you looking for a career in Hospitality?
Located in the heart of the Redwoods of Northern California, the Benbow Valley is nestled among the hills with the Eel River running through. The most prominent features of this little valley are the Benbow Historic Inn and the Benbow KOA Resort & Golf Course. The Inn is a 65 room historic building with a restaurant and lounge. The Benbow KOA Resort & Golf Course is a 110 site RV park with a 9-hole golf course.
The Benbow Historic Inn is seeking an outstanding Houseperson candidate to represent the hotel to the guest throughout all stages of the guest's stay.
OVERVIEW:
The Houseperson is responsible for assisting the room attendants with their daily tasks by cleaning and stocking closets, delivering clean linens to rooms and inventory of the honor bar items. Individual will perform janitorial functions such as carpet cleaning for public spaces. In addition this position is required to help and be able to assist other departments as needed and to follow company policies and procedures. The essential job functions are listed below, but may include duties which are outside of these job functions which are required to meet the need of the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clean, set up, and wax all floor surface areas.
Clean and/or shampoo carpet and upholstery.
Set up, operate, and breakdown all cleaning equipment.
Clean and/or polish brass, mirrors, glass, light fixtures, and chandeliers.
Clean all walls and ceilings and report repairs needed.
Clean and empty linen and trash containers.
Monitor inventory and deliver all HK supplies.
Receive and distribute linen, load dirty linen, keep track of new and used linen.
Report repairs needed.
Perform and/or assist with other cleaning and delivery duties and responsibilities as needed.
Assist with bellman duties.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Interpersonal
Manages difficult or emotional customer situations.
Responds promptly to customer needs.
Responds to requests for service and assistance.
Meets commitments.
Balances team and individual responsibilities.
Contributes to building a positive team spirit.
Self Management
Adapts to changes in the work environment.
Demonstrates accuracy and thoroughness.
Meets productivity standards.
Completes work in timely manner.
Works quickly.
Observes safety and security procedures.
Reports potentially unsafe conditions.
Uses equipment and materials properly.
Language, Math and Reasoning
Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurements, volume and distance.
Ability to apply common sense understanding to carry out simple one or two step instructions. Ability to deal with standardized situations with only occasional or no variables.
EDUCATION, EXPERIENCE, and TRAINING:
One year of related experience preferred.
Must have knowledge of cleaning and sanitation products and procedures.
CERTIFICATES, LICENSES, REGISTRATIONS:
There are no specific requirements for this position.
COMPUTER SKILLS:
There are no specific requirements for this position.
PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and /or move up to 50 pounds.
While performing the duties of this job, the employee is regularly required to stand for long periods of time, kneel, crouch and or crawl, talk, and taste or smell.
While performing the duties of this job, the employee is occasionally required to stand, walk, bend, twist and use hands to finger, handle or feel.
VISION REQUIREMENTS
Close vision (clear vision at 20 inches or less)
Distance Vision (clear vision at 20 feet of more)
Color vision (ability to identify and distinguish colors)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point).
Depth perception (three dimensional vision, ability to judge distances and spatial relationships).
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This position works in an environment with moderate noise level. (Examples: business office with computers and printers, light traffic.)
While performing the duties of this job, the employee regularly works near moving mechanical parts.
While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals.
Benefits include health and dental options, retirement savings plan, friends and family room rates, employee discounts, and possible housing opportunities.
If you feel that the Houseperson position is what you would like to do, please visit our website at www.benbowinn.com and fill out a application online, or fax your resume with a cover sheet to 707-923-2122
