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Bring your customer service expertise and grant management experience to Transportation and Public Works.
Starting salary up to $47.43/hour ($98,992/year), a cash allowance of $600/month, and a competitive total compensation package!
When you join Transportation and Public Works' (TPW) challenging and rewarding work environment you become a valuable team member and gain the satisfaction of knowing you're working together to better your community. You can also look forward to excellent benefits including:An annual Staff Development/Wellness Benefit allowance up to $1,700 and ongoing education/training opportunities
Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
Significant portion of health care premiums paid by the County and access to several health plan options
County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits
Retirement fully integrated with Social Security
May be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment
Eligibility for a salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary rangeTPW provides Sonoma County residents with Airport, Integrated Waste, Road Maintenance, and Transit services. To answer questions regarding these services, their Reception and Records Unit frequently interacts with the public, executive management, and the County Administrator’s Office (CAO). As the Unit's Customer Service & Grant Program Manager, you will directly supervise the Office Support Supervisor, respond to Public Records Act requests, and:Oversee ongoing customer service activities including, creating, prioritizing, and streamlining communication strategies and systems
Evaluate department customer service practices and make recommendations to executive management regarding changes to policies and procedures
Be the primary point of contact for grant management activities, including working with executive management to develop the department's strategic plan, while prioritizing grant development and seeking grant opportunitiesIn order to effectively prioritize and coordinate customer service and grant program objectives, our ideal candidate will have experience:Effectively communicating and collaborating with multiple stakeholders, both orally and in writing
Developing, implementing, and evaluating customer service policies and procedures
Preparing grants and completing related administrative responsibilities including, budget and expenditure tracking and reporting
Conducting cost benefit analysis, and developing cost projections and other financial reports
Identifying potential funding streams, and preparing and managing grant application processesSalary is negotiable and benefits described herein do not represent a contract and may be changed without notice. For more information, including minimum qualifications, & to apply, visit, www.yourpath2sonomacounty.org or call 707-565-2331. EOE Apply by 7/27/20
