People Survey Analyst

People Survey Analyst

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We're looking for a People Survey Analyst to join our People Analytics and Workforce Strategy function. You'll be part of a fast growing team to help create solutions and best practices for survey strategy & administration and uncovering data driven insights to better attract, develop, motivate and retain Facebook's most valuable asset - our people. This role will serve as a partner to the People Insights and People@ team to diagnose business needs, identify areas for improvement, and leverage data to help leaders achieve their goals. The ideal candidate will have strong administrative and communication skills as well as experience working across a variety of people areas.

• Partner with the People Analytics and People Insights team to project manage and consult on the design, deployment, and analysis of company-wide surveys
• leverage survey tools (i.e., Qualtrics) to build and administer surveys internally.
• Support with the backend mapping, coding, and creation of surveys on Facebook's internal and external survey tools.
• Maintain the survey insights portal, including creating best practices for survey design, resources, and training materials.
• Handle a workload that will often entail multiple projects/surveys on competing priorities with tight deadlines.
• Demonstrate judgment and discretion when dealing with highly sensitive data.
• Provide administrative support for other HR tools and systems.
• Reviewing data on a continual basis to ensure quality and preparing survey data for analysis.
• Communicating and supporting clients with ad-hoc requests throughout the survey projects.
• Lead qualitative testing sessions to capture feedback around survey items.
• Assist with qualitative coding for survey testing sessions and open ended comment data.
• Work closely with survey vendor partners and manage internal access to the platform.
• Manage content and project materials for the broader team's knowledge sharing site.

• 2+ years of professional experience building and administering surveys for research projects in a relevant field: HR, marketing, consulting, or related fields.
• Experience with any survey platform (Qualtrics, Survey Monkey, UltiPro, etc.) to create, design, and administer surveys.
• Experience with Excel and other coding languages (e.g., VBA, etc.) to manipulate data to execute the above responsibilities.
• Basic SQL skill.
• Basic knowledge of survey methodology and best practices.
• Experience working in a fast-paced, time sensitive and dynamic environment.
• Experience engaging directly with enterprise-level clients and stakeholders.
• High-level organizational and time management skills and attention to detail.
• Demonstrated judgment and discretion experience when dealing with highly sensitive people data.
• Must obtain work authorization in country of employment at the time of hire and maintain ongoing work authorization during employment.

• BA/BS (or equivalent work experience) in a field that emphasizes analyzing, displaying, or reporting on data (e.g., computer science, math, engineering, economics, statistics, psychology, or similar).
• Experience with design and statistical analysis of surveys (e.g., sampling).
• Qualtrics administration skills (i.e., versed in skip logic, display logic, and survey flow) and/or Qualtrics certification.
• Intermediate SQL skill.
• Intermediate knowledge of survey methodology and best practices.
• Experience working with HR/organizational people data (e.g. headcount, turnover, recruiting metrics, and other people analytics).
• 2+ years of consulting or corporate work experience focused on using data to uncover insights that drive action. (Relevant experience includes HR analytics, management consulting, sales operations, finance, compensation, marketing research or related fields).

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at