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DescriptionOpportunities for a Customer Service Representative!OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Mira Loma, California Customer Service Representative position you're looking for, if you're available for a short-term temporary-to-full-time engagement.Your responsibilitiesOrganize and route incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Retrieve and oversee the sending of written business communications
RequirementsDemonstrated experience performing extensive research to resolve complex customer inquiries
Strong proficiency in Excel and other Microsoft Program skills required
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to simplify complex problems and build solutions
Administrative Assistance experience
Data entry experience required
Customer service experience
Upbeat, positive attitude and an approach to work rooted in professionalism
Strong communication and social skills
Strong customer service and office administrative skills
Basic knowledge in computer software programs and office equipment
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
1+ years of past relevant experience
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).Salary: $13.30 - $15.40 / HourlyLocation: Mira Loma, CADate Posted: January 13, 2021Employment Type: Temp to HireJob Reference: 00500-0011668274Staffing Area: Office u0026 Administrative