Vacancy expired!
Job Type: Individual Gigs / Contract - If desired, can lead to full-time work
Position Summary:
The Field Service Technician is a critical member of our installation team. This is a field based, customer facing role that is responsible for installing LANgineerss equipment at our customer sites. We are looking for someone that demonstrates excellent customer service and can work in a self-disciplined environment. This individual will be servicing sites in the Modesto CA Area.
LANgineers is a privately owned VoIP phone service company in California. We offer businesses cost saving opportunities on their phone bill, increase their current features, and upgrade their internet - all of which are very attractive to business owners. We offer a fun, casual and energetic working environment with motivated people who care about what they do.
Essential Job Functions:
Interact with customers as the front line of the company.
Ethernet cabling installation and termination
Installation of VoIP hardware including phones and analog gateways
Installation of paging equipment
Installation or reconfiguration of network routers, firewalls, and peripherals.
Providing general product and service training to new customers.
Follow safety guidelines for the area and all company policies and procedures
Skills, Knowledge, and Abilities:
Understanding of TCP/IP networking
Understanding of ISP circuits and modems (Cable, DSL, T1, FIOS, etc.)
Structured network cabling experience
Working with analog POTS services on 66 and 110 blocks
Ability to follow detailed installation documentation and provide written progress reports
Ability to troubleshoot networked office systems e.g. scanners, printers, DVR's, etc.
Strong communication skills and must be a team player
Must be organized, self-sufficient and capable of working with little or no supervision
Must be able to understand computer networking and network configurations
Job Requirements:
High School diploma or equivalent
Technical training or degree
4 years experience as a field service technician servicing commercial segments
Must possess a valid driver's license in good standing is required
Familiarity with Mikrotik and Cisco routing/switching equipment a plus
Must be physically able and comfortable with climbing ladders up to 12ft
Able to distinguish all colors
Related certifications a plus: CCNA, CCNP, BISCI, etc.
Experience:
Mikrotik and Cisco routing/switching equipment: 4 years (Preferred)
Field Service Technician servicing commercial segments: 4 years (Preferred)
Education: High school or equivalent (Preferred)
Location: Modesto Area (Required)
License: Driver's License (Required)
Certifications: CCNA, CCNP, BISCI (Preferred)
Work Authorization: US Citizen or Green Card Holder (Required)
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