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About Us
Urbn Leaf, the new standard in licensed dispensaries, is now searching for individuals to expand our team at our new location opening up in Seaside, CA. We are seeking hip and talented individuals with a keen sense of appropriate professional demeanor and dress for an upscale dispensary. We expect exceptional customer service skills with experience within the cannabis industry, or as an alternative, a strong background in hospitality, retail merchandising or management outside the industry.
Job Description
The customer experience begins and ends with the Budtender. A Budtender is responsible for the initial greeting, assessing the needs of the customer, and educating/guiding them on the benefits and differences of our products. Budtenders deliver the company's retail promise to every person and patient while ensuring high levels of customer satisfaction through excellent sales service. A successful Budtender will be able to elevate company standards, achieve sales goals, provide excellent product suggestions, and exceed our customer's and patient's expectations. The Budtender will ultimately inspire customer and patient confidence and create loyalty to our brand. In addition, the Budtender maintains strict inventory controls to ensure complete compliance through the prevention of diversion.
Responsibilities and Duties
Responsibilities include, but are not limited to:
Ensure stations are ready to go at venue opening time
Maintain fully stocked and clean stations at all times
Assist with running side work, stocking and cleaning during any and all downtime
Ensure opening and closing cleaning and organization checklist is completed
Coordinate and participate in periodic all staff cleanings and staff meetings
Maintain proper cash handling procedure at all times
Ensure all guests are greeted as they arrive and wished farewell upon their departure
Ensure all guests/patients receive excellent customer service
Inform the Inventory Manager or MOD if any product inventory is running low
Be knowledgeable about everything and anything cannabis related
Be knowledgeable of any and all special including in house daily deals and Weedmaps daily deals
Participate in staff events, outings and promotional events
Be active on social media sharing, liking, and posting all content shared on Urbn Leafs social media outlets
Read industry publications to keep up-to-date on trends
Ensure each guest receives your full attention during their transaction
Keep all personal items off the sales floor at all times
Ensure you are on time for each and every shift
Ensure your uniform is clean and you have all tools at your station prepared for your shift
Perform other duties or projects as assigned by any other Shift Lead, Supervisor or Manager
Qualifications and Skills/Requirements
Must be 21 years or older
Excellent Customer Service Skills
Excellent Communication
Precise Math Skills
Organizational Skills
Attention to Detail
Multi-task Oriented
Stress Management/Composure
Ability to Stand for Long Periods
Able to lift up to 50 pounds repeatedly
Some college education, 4-year degree (or beyond) preferred
Knowledge of marijuana strains, edibles, extracts and other current products on the market
In order to be considered for employment, please read the directions below:
All interested applicants, please respond through this ad. Please email your resume in a reply to this post to be considered for an interview. In the subject line of this email, please put the position(s) you are interested in applying for.
If you do have previous work experience in the cannabis industry, please make sure to provide a detailed work history somewhere within either your email or resume.
