Enhanced Host (Carmel-by-the-Sea)

Enhanced Host (Carmel-by-the-Sea)

12 Feb 2019

Enhanced Host (Carmel-by-the-Sea)

Vacancy expired!

Job Objective: To promote the restaurant to all interested parties presenting themselves in person, welcoming and creating first impression to potential guests

Key Areas of Accountability:

• Engage undecided, potential guests in conversation showing off the assets of the restaurant

• Warm, effusive, and extroverted personality without being too aggressive

• Draw attention to themselves and the restaurant

• Quick with a joke or relevant comment to engage in meaningful conversation

• Be the number one promoter for the restaurant

• Enjoy working with the public

• Intimate knowledge of menu, cocktail and wine programs, salumi room, and upcoming events.

• Organization in busy situations

• Enthusiasm to learn

• Passion for food and hospitality

• Performs all service procedures in an exemplary manner.

• Communicates clearly and effectively with charm and courtesy.

• Maintains a teamwork orientation toward and among co-workers.

• Is familiar with and able to recommend other Mirabel properties.

• Promote and maintain good working relationships with Mirabel counterparts.

• Assist in the effort to ensure guests are greeted in a warm and timely manner.

• Responds to guest concerns and questions and resolves to guest's satisfaction by troubleshooting or directing guest complaints to appropriate department head for prompt action.

• Demonstrates loyalty and trustworthiness to the entire Mirabel Hotel and Restaurant Group.

*Education/Experience: High school diploma or equivalent required; Two years previous restaurant service experience in an upscale or luxury dining facility is desirable as well as a strong desire/ passion to learn more about food and wine.

*Language Skills: Position requires excellent spoken English communications skills, specifically the ability to effectively present information to customers related to food and wine.

Job Details

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