Full Time Tasting Room Associate (Carmel)

Full Time Tasting Room Associate (Carmel)

30 Jul 2024
California, Monterey bay 00000 Monterey bay USA

Full Time Tasting Room Associate (Carmel)

Vacancy expired!

FULL TIME TASTING ROOM ASSOCIATE “ TASTE MORGAN

The ideal candidate will be an enthusiastic team player who is success focused, passionate about wine and committed to demonstrating truly exceptional service. Primary responsibilities include: Customer engagement & wine education, retail/hospitality operations, and event support.

CUSTOMER ENGAGEMENT & WINE EDUCATION (45%):

Work in a team environment to provide exceptional customer engagement in alignment with winery messaging and financial goals.

Pour and describe wines, winemaking techniques and winery history; answer questions about wines.

Share knowledge of Santa Lucia Highlands growing area and general Monterey County tourism information.

Demonstrate salesmanship skills through active listening and rapport building with guests.

RETAIL/HOSPITALITY OPERATIONS (35%):

Assist with tasting room operations including product restocking and merchandising, opening/closing procedures and inventory control.

Perform periodic cleaning tasks to maintain appearance and presentation of tasting room and serving ware.

Handle routine sales efficiently and professionally. Utilize good judgment and problem solving for special requests or non-routing transactions.

Perform other administrative tasks as may be assigned by manager.

EVENT SUPPORT (20%):

Coordinate appointments for tasting room visits, special events and other project as assigned.

Assist with planning, set-up, execution and take-down of hospitality events. Communicate with winery marketing staff as needed.

Represent winery at outside functions as needed, including outreach calls on local industry members (concierges, retail, winery & restaurant staff).

EDUCATION & EXPERIENCE:

Minimum of one year of successful, related experience

High School diploma or GED required

QUALIFICATIONS:

Must be at least 21 years of age

Must have a valid drivers license and reliable transportation.

Must have strong verbal and written communication skills with the ability to speak with and in front of people.

Ability to adjust efficiently and effectively to changes in service or engagement expectations.

Retail sales and customer service experience: ability to present product, up sell and cross sell.

Strong computer skills: Proficiency in Microsoft Office and cloud-based applications on both PC and Apple platforms. Experience with Wine Direct a plus.

WORK ENVIRONMENT REQUIREMENTS:

Work schedule may require weekends. Some holidays and occasional evening hours may also be required.

Occasional outdoor events can require working in weather conditions

Must be able to stand and walk for extended periods of time

Must be able to lift and carry 50 lbs

Full-Time Position (32+ hours/week)

Hourly, Non-Exempt

Hourly wage “ DOE “ tips, incentives and team bonus

Benefits: Medical/Dental, 401K with match, Paid Time Off, Wine Allowance & Discount

Please reply to this posting with resume and cover letter to apply for position.

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