Customer Service/ Administrative Assistant

Customer Service/ Administrative Assistant

12 Jul 2024
California, Monterey bay, 93940 Monterey bay USA

Customer Service/ Administrative Assistant

Vacancy expired!

Outdoor Solutions Landscape & Paver Supply is one of the largest and fastest growing Northern California Hardscape Supply dealers and we would love to have you join our team!

We are looking for a STELLAR Customer Service/Administrative Assistant who wants to grow with us. This is a great entry level position with room for advancement and increased responsibility.

Our Ideal Candidate:

Great attitude

Self-sufficient/ Team player

Quick learner

Punctual/dependable/reliable

Persistent/ Consistent

Exceptional work ethic

Must be able to work independently

Detail oriented

Must have the ability to prioritize work assignments effectively

Bilingual in Spanish is a plus

Flexible and willing to go above and beyond daily.

Availability on Saturdays

Responsibilities:

Handle customer inquiries and complaints

Manage large volume of incoming calls

Provide information about the products and services

Develop and maintain a knowledge base of the evolving products and services

Follow communication procedures, guidelines, and office policies

Obtain customer information to assist in the creation of estimates

Screens calls, answer questions, and take messages as needed

Positively and energetically engage with customers to promote product

Maintain a friendly and professional image in attitude; appearance

Serve as clerical and administrative back-up to management personnel

Act as primary contact for DMV/DOT pulls and additional related projects as needed

Draft and organize daily driver paperwork and dispatch schedule

Organize company DOT/DMV/ Vehicle Maintenance documents into updated filing systems

Inside Sales- Showroom Appointments

Social Media ( Facebook, Website, Showroom Appointments)

Qualifications:

Previous experience in customer service or other related fields

Ability to prioritize, multi task, and manage time effectively

Positive and professional demeanor

Excellent written and verbal communication skill

High School Diploma or equivalent

Excellent grammar, punctuation, spelling and proofreading skills

Intermediate knowledge and proficiency in Microsoft applications:(MS Word/Excel/Office/Outlook/PowerPoint)

Quick Books- 1 year minimum

Administrative Experience- 1 year minimum

Excellent References

Operating Hours/Salary:

Monday - Friday (Occasional Saturdays)

Full time

Pay Rate- up to 20.00 per hour depending on experience with the opportunity to earn merit increases annually based on performance.

What we offer:

Competitive pay

Great work environment

Dental/Vision/Medical

401k

Cell Phone Allowance

Sick/ Vacation/Holiday Pay

Equal Opportunity Employer / Drug Free Workplace

Application Process:

If you are interested in this opportunity, please submit your resume and cover letter with desired salary requirements.

Note: Resumes will only be accepted via email and resumes without an accompanying cover letter will not be considered

No phone calls please!

Visit us on the web: www.Outdoorsolutionslps.com

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