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Vitalahs Mission StatementAt Vitalah® our goal is to support optimal health by providing exceptional quality and innovative products worldwide. We use only the highest quality ingredients in their most absorbable form in order to deliver a product of unsurpassed quality and efficacy.
The Sales Administrative Coordinator is responsible for supporting the Retail Sales Department by coordinating various administrative responsibilities, including new account approval & processing, processing retail credits, account reconciliation, MAP support & enforcements, retailer & distributor administrative duties, and special projects.
In this role you will:
Review all new account requests and coordinate approval with reps and National Sales Manager.
Assist with product sales and order entry (as needed)
Facilitate customer inquiries and complaints or directing them to appropriate department
Answer retailer emails and/or inquiries on an as needed basis
Answer and facilitate all incoming phone calls and direct to inside rep or appropriate department (as requested)
Facilitate key retailer(s) and distributor(s) new item and promotion paperwork with National Sales Manager
Process product returns and credits for retail and distributor account customers
Demonstrate organizational and accounting skills, including reconciling invoice irregularities.
Coordinate and execute, monthly broker kit shipments.
Demonstrate excellent written and verbal communication skills.
Analyze data pertaining to MAP compliance.
Send out MAP enforcements provided by 3rd party MAP compliance vendor
Work closely with National Sales Manager on special projects.
Attend regular trainings regarding products and policies
Other duties as assigned.
Qualifications:
High School Graduate or General Education Degree (GED) minimum
Must be proficient with MS Office and have advanced Excel skills.
Other Requirements:
This is a full time, in house position at our headquarters in Watsonville, California.
Telecommuting will not be considered.
Please apply on our website at: https://www.nordicnaturals.com/consumers/careers
Vitalah is an equal opportunity employer. A pre-employment drug screening and background check are conditions of employment.
