Content Operations Coordinator

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Content Operations Coordinator

13 Jun 2024
California, Mountainview, 94035 Mountainview USA
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Content Operations Coordinator

Vacancy expired!

Genesis10 is currently seeking a Content Operations Coordinator with our client in the SEO industry in their Mountain View location. This is a 12 month + contract position.

Responsibilities:
  • Work with team members to create processes, resources, and tools to ensure our employee-facing training content is up-to-date, relevant, useful and aligns with brand standards.
  • Audit course materials and update sites, links, and documents based on content changes or deprecation.
  • Apply branding consistently to all user-facing materials.
  • Write user-facing documentation in job aides and guides.
  • Audit course materials and update sites, links, and documents based on content changes or deprecation.
  • Apply branding consistently to all user-facing materials.
  • Write user-facing documentation in job aides and guides.

Qualifications:
  • BA/BS degree in any field.
  • Minimum 3 years of post-graduate customer service experience, preferably in an email-heavy environment.
  • At least 3 years of experience using Excel/Sheets for pivot tables and formulas.
  • Excellent written and oral communication skills, with demonstrated ability to communicate complex concepts concisely and clearly.
  • Exceptionally detail-oriented and organized, with keen ability to multi-task and work under pressure while adhering to deadlines in a fast-paced, high-intensity environment.
  • Expert proficiency in Google apps, especially gmail, docs, sheets, and calendar.
  • Ability to work independently and collaboratively with a dedicated team spirit.
  • Ability to quickly adapt to change and deal with ambiguity.
  • The candidate must be able to prioritize and complete multiple tasks and follow through with training team members to achieve group and individual goals.
  • The ideal candidate will also be a highly motivated professional with demonstrated project management, organizational and communication skills.
  • Additionally, the candidate must be able to grow positive working relationships with colleagues at all organizational levels.
  • They must be flexible and possess outstanding decision-making skills.
  • They should be extremely proactive, responsible, detail-oriented and demonstrate a high-level of scrappiness. Highly organized and detailed-oriented.
  • Ability to build and maintain positive and productive inter-departmental working relationships.
  • Able to work as a W2 employee of Genesis10 (no Corp-to-Corp)

Desired:
  • Learning and development experience.

If you have the described qualifications and are interested in this exciting opportunity, apply today!

About Genesis10:
Genesis10 is a leading U.S. business and technology consulting firm with hundreds of clients needing proven talent and solutions to power their strategic initiatives. If you are a high performing business or IT professional with solid, referenced experience, we want to meet you. Genesis10 recruiters and delivery professionals are highly accomplished career advocates, who get to know you beyond your resume to position you with the opportunities that fit your skills, experience and aspirations. We have benefit options to fit your needs and a support staff that works with you from placement throughout your engagement project after project. To learn more about Genesis10 and to view all our available career opportunities, please visit us at www.genesis10.com "Genesis10 is an Equal Opportunity Employer, M/F/D/V

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