Technical program Manager Qualifications and Competencies: Job Duties:
Drive cross-functional infrastructure software engineering programs in a matrix organization
Interface with Product, Engineering, Operations and business owners for product launches, feature development, operationalization of services, rollout planning and delivery management
Partner closely with the software engineering, product management, and production engineering teams to drive critical programs across performance, reliability, efficiency, security, scalability, resiliency and capacity in these areas
Work with Engineering, and partner teams to define and build metrics to track performance and identify areas of improvement for the programs
Collaborate with Engineering and business owners to define program requirements, set priorities, and establish scope which includes defining the roadmap and long-term strategy of the teams that you are partnering with.
Proactively identify and analyze complex, long-term, critical infrastructure problems with engineering leaders and stakeholders.
Manage cross functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
Negotiate, prioritize and resolve issues, identifying impact on other activities, systems and projects