Desktop Support L3 - with Imaging Exp (Onsite)

Desktop Support L3 - with Imaging Exp (Onsite)

24 Mar 2024
California, Oakland, 94601 Oakland USA

Desktop Support L3 - with Imaging Exp (Onsite)

Vacancy expired!

  • As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
  • Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management.
  • Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management.
  • Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys.
  • Drive service improvement programs.
  • Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
  • Effort estimation/reviews on need basis for new projects.
  • Developing processes, tools, automation for Software Image creation and delivering Software Images.
  • Required to make the Image creation process efficient and more reliable.
  • Required to interact across the groups, understand requirements, define standards, processes and deliver tools and automation to successfully meet those requirements.
  • Mandatory Skills: Desktop Imaging-L3 EUC Admin, EUC Admin-L1, Infra Performance and Optimization, EUC Admin-L3, Windows OS Support, Desktop deployment-L2 Desirable Skills: Language Skills: English Language-L2

    5 yrs Software Development
    3 yrs Powershell
    3 yrs C#
    2 yrs Windows Deployment and Imaging - DISM


    Job Details

    • ID
      JC11336964
    • State
    • City
    • Job type
      Contract
    • Salary
      Depends on Experience
    • Hiring Company
      Logicplanet, Inc.
    • Date
      2021-03-17
    • Deadline
      2021-05-16
    • Category

    Jocancy Online Job Portal by jobSearchi.