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Job Summary:
The purpose of this position is to provide secretarial and clerical
support to a department. This position functions independently in
carrying out standard and complex office procedures and relating to
other physician offices, providers, and families. Act as primary
contact between hospital personnel, employees, vendors, managers and
administration.Position Requirements:
Education: High School Diploma, GED, or equivalent.
Minimum Experience: 1 year experience in medical office or other
customer service role dealing face to face with public. Knowledge of
contracted payers and other revenue sources, preferred.
Knowledge, Skills & Abilities: Able to promote a constructive and
positive atmosphere within the work area by demonstrating the ability to
cooperate with and assist physicians and other staff. Able to remain
flexible in staffing patterns and resolution of staffing conflicts; the
ability to be a team player. The ability to use appropriate
organizational skills in setting priorities for work.
Technical Knowledge: Proficiency in computer data entry/keyboarding,
ability to use electronic medical records. Experience with Microsoft
Office. Excel skills required. Minimum typing speed of 55 wpm
Problem-Solving Required: Able to respond to changes and identify
colutions for work responsibilities. Able to work independently,
problem solve and handle multiple problems
Communications Required: Strong oral and written communications
skills necessary to deal effectively, courteously and successfully with
management, physicians, staff, patients, community and vendors.Physical Requirements:
Sit: Up to 8 hours/day
Stand/Walk: 3-6 hours
Bend/Stoop: Up to 3 hours
Reach: Up to 3 hours
Rep Use of UE/Grasp: Up to 8 hrs
Lift/Push/Pull: 15 lbs
This job requires the ability to hear alarms clients and/or instruction.
The ability to see accurately from 20 inches to 20-ft. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential function of this position.
