Account Manager in Sales (Corona)

Account Manager in Sales (Corona)

04 Feb 2024
California, Orange county 00000 Orange county USA

Account Manager in Sales (Corona)

Vacancy expired!

QR Code Link to This Post

Customer Service Rep - Account Manager (Corona)

We are a small event service company looking for a qualified Customer Service Rep - Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing established accounts.

As an Account Manager role, the focus is to work to satisfy clients' needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. This requires excellent communication and negotiation skills and be customer service oriented.

Ultimately, this is a position that should be able to retain our client base and grow the business by building successful, long-term client relationships.

Responsibilities

· Manage a portfolio of accounts to achieve long-term success

· Develop positive relationships with clients

· Be the point of contact and handle customers’ individual needs

· Outstanding listening skills to then, create clients' vision for each event

· Generate new business using existing and potential client networks

· Resolve situations and provide solutions to customers in a timely manner

· Report on the status of accounts and transactions periodically

· Set and track sales account targets, aligned with company objectives

· Monitor performance metrics (periodically)

· Inbound and outbound calls

· Suggest actions to improve short and along term performance and identify opportunities for growth

Requirements

· Proven work experience as an account manager or customer service representative

· Hands on experience in an event industry and an ability to deliver excellent customer experience

· Understanding of customer service and performance metrics

· Excellent communication and negotiation skills

· An ability to answer inquiries on time

· Business acumen with a vision-solving attitude

Related jobs

Job Details

Jocancy Online Job Portal by jobSearchi.