Front Desk Sales & Customer Service Massage Heights (Mission Viejo)

Front Desk Sales & Customer Service Massage Heights (Mission Viejo)

14 Feb 2024
California, Orange county 00000 Orange county USA

Front Desk Sales & Customer Service Massage Heights (Mission Viejo)

Vacancy expired!

IMMEDIATE OPENINGS- APPLY TODAY!

Massage Heights body+face in Mission Viejo is hiring full and part-time Lifestyle Consultants (what we call our front desk membership sales associates). We are one of the busiest Day Spas in Orange County. It will be your job to provide our guests with great customer service, coordinate our Massage Therapists and Estheticians schedules, and offer/sell our affordable massage and facial membership programs.

Are you Great at providing outstanding customer service?

Do you have a Positive personality?

Are you outgoing and can talk easily to anyone, please read on!

Roles & Responsibilities:

• Provide excellent customer service in person and on the phone

• Take charge for every Guest's Massage Height experience

• Use suggestive selling skills to build every sale

• Schedule new and return appointments based on Guest preferences

• Meet and exceed sales goals

• Create and maintain positive working relationships with Team members

• Take pride and accountability in all aspects of your job

• Work 1-2 evening shifts and one weekend shift each week (or flexibility)

Qualifications:

• Excellent customer service- “Nordstrom type” required

• Self starter

• Experience with Zenoti software a plus, but not crucial

• Comfortable with Point of Sales Software Systems

• Previous membership sales a plus

• Positive, energetic attitude

• Excellent communication skills

• On-time, Reliable and a Team Player

• Must be able to stand for long periods of time and lift 35 pounds.

Your Duties:

- Welcome guests with your positive personality and a smile!

- Promote and Sell wellness memberships

- Schedule appointments

- Perform daily administrative tasks

- Create a positive experience and atmosphere

- Maintain a clean and professional work environment

Our Requirements:

- Friendly and outgoing personality

- Willing to rehearse sales script during shifts to improve your success

- Proven bonus based sales experience a plus

- Membership sales a plus

- Persuasive communicator

- Able to juggle multi-line phone

- Ability to multi-task

- Touch typing skills required at 30 wpm

- Polished image

- Your own transportation is required

We Offer:

- Flexible hours for Full and Part-Time Positions,

• Full-Time: Approx. 30-40 hours per week,

• Part-Time: Approx. 15-30 hours per week

- Paid training

- Substantial Employee Discounts: Massages, Facials (Dermalogica products), our proprietary body lotions, CBD lotion/balm/bath bombs, and PristineHydro Water.

If you are interested in our Lifestyle Consultant position, please forward us your Resume Today!

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