Office Manager/Customer Service Representative West Coast Arborists

Office Manager/Customer Service Representative West Coast Arborists

03 Dec 2025
California, Palm springs, 92262 Palm springs USA

Office Manager/Customer Service Representative West Coast Arborists

West Coast Arborists, Inc. a union company and industry leader in tree maintenance, is hiring experienced Office Manager/Customer Service Representative for Indio office.

JOB DESCRIPTION

Provide customer relations and support for a growing municipal contractor. Acts as liaison between customers and tree care crews. Provide general support to designated Area Manager and assistance to Customer Service Manager.

WORK HOURS

6:30am to 4:30pm, Monday through Friday.

SALARY RANGE

Starting salary is $68,640.00 up to $102,000.00 per year D.O.E.

OTHER COMPENSATION

Heath Insurance

Dental Insurance (shared cost 50/50)

401K Retirement Plan

Vacation/Holiday Pay

Paid Sick Time Pay

Credit Union

Bonuses

QUALIFICATIONS

Education to include High School diploma with some college courses. High level of organizational skills, along with basic clerical aptitude. Working knowledge of MS Excel and Word. Bilingual Spanish-preferred.

REGULAR JOB DUTIES

Run administrative functions for satellite office

Accept applications and perform initial interview

Manage local accounting functions

Maintain, organize and update filing systems

Read and analyze contract documents

Assist Area Manager with Regional Customer/Safety Meetings, and general office support as needed

Facilitate contracting functions: mapping, underground service alert, data entry, field book preparation, list preparation, public relations, errands, etc.

Respond to customer service inquiries, act as liaison between the company and its clients as well as the general public

Perform other clerical duties such as sorting, copying, posting and addressing and/or stuffing envelopes, etc.

Report information to corporate office in Anaheim

May perform other routine duties such as typing of labels, forms, and simple correspondence, sending Fed-Ex, and other duties as required

SOFTWARE

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

CERTIFICATION/LICENSES RECOMMENDED

Valid Driver’s License

Some College Courses

POTENTIAL ADVERSE CONDITIONS

Working with deadlines

PHYSICAL ACTIVITY

Sitting

Reaching

Repetitive Motion

Standing

Interested candidates can apply online at www.wcainc.com or in person at

WCA Indio

43712 Jackson Street

Indio, CA 92201

760-984-5240

Tags: customer service, office manager, administrative, clerical, reception, phones, accounting, hiring, facilitate contracting functions, liaison between company & clients

E.O.E.

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