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If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.Day - 08 Hour (United States of America)This is a Stanford Health Care job.A Brief OverviewThe Director of Clinical Services, Cancer Destination Service Line ITA is accountable for the nursing, clinical services, apheresis and for delivering chemotherapy infusion services provided across the Cancer DSL Network sites. The Director is responsible for all the coordination and systematization of ITA nursing services and is directly responsible for the delivery of safe and efficient chemotherapy services across all the network sites. This includes responsibility for planning, organizing, and coordinating the nursing care, and chemotherapy services in network clinics to provide high quality, compassionate and cost-effective infusion services. The Director will establish and maintain a care delivery model designed to meet the clinical and service needs of clients and implement standards and policies which ensure safe and efficient practices. The Director will collaborate with clinic leadership, quality management, external regulatory and accrediting entities to ensure all mandated services and standards are met and exceeded.LocationsStanford Health CareWhat you will doEmployees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Employees must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.
C CONNECT with people by calling them their proper name, or the name they prefer (Mr., Mrs., Dr.)I INTRODUCE yourself and your role.C COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient.A ASK permission before entering a room, examining a patient, or undertaking an activity.R RESPOND to patient’s questions or requests promptly; anticipate patient needs.E EXIT courteously with an explanation of what will come next.
Collaborates with Human Resources on the recruitment and selection of qualified employment candidates, following all policies, guidelines and applicable laws.
Regularly measures staff's performance against established criteria-based performance standards; utilizes evaluations as an objective management tool for counseling staff members to higher levels of performance, to facilitate their professional development and maximize their contribution towards established institutional goals. Always takes immediate action in serious disciplinary situations; documents actions taken and the rationale for the decision.
Develops and implements policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of the SHC Cancer DSL and meet the external regulatory and statutory requirements.
Works actively and collaboratively with Hospital and Ambulatory Nursing Leadership, CRONA and Cancer DSL leadership teams to ensure a collaborative work environment in accordance with C-I-CARE principles.
Effectively assists in providing leadership, direction, and the administration of operations to ensure compliance with established institutional objectives and the delivery of optimal quality cancer care services.
Works with Cancer DSL leadership team to integrate ITA with clinics, procedural areas and all Cancer DSL departments to provide a seamless experience for Cancer DSL patients and families. Actively participates in quality improvement activities, Cancer DSL operational priorities and expansion efforts.
Effectively provides direction and policy interpretation to managers in managing their respective areas of responsibility; offers advice in handling special human resources matters and administrative concerns.
Ensures that departments/areas comply with or exceed all regulatory requirements including, but not limited to, JCAHO, CAP, OSHA, FACT, FDA, QOPI, and MAGNET.
Guides/informs the preparation of Cancer DSL ITA budgets and allocation of funds based upon review of department estimates/recommendations, familiarity with operating procedures and cost/revenue projections.
Reviews all department requests for capital expense items and submits, with recommendations, to the Executive Director of the Cancer DSL.
Establishes an efficient operation and culture of process improvement including effective use of scheduling management tools (e.g. iQueue), optimization of EHR and regularly benchmarks operations against AMC Best Practices in ITA operations, complex treatments and patient acuity.
Participates in hospital, ambulatory, and Cancer DSL meetings and committees as appropriate.
Education QualificationsBachelor's degree in a work-related discipline/field from an accredited college or university. Required
Master's degree Preferred
Experience Qualifications5 years of progressively responsible directly related work experience in administrative and/or managerial positions.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Required Knowledge, Skills and AbilitiesKnowledge of principles and practices of organization, administration, fiscal and personnel management.
Knowledge of theory, principles, methods, and equipment of chemotherapy.
Knowledge of local, state and federal regulatory requirements related to the functional area.
Demonstrated ability to make decisions based on fact and sound judgment.
Demonstrated ability to establish effective relationships and communication with staff, clinical leadership team, physicians, other healthcare professionals and patients and families.
Demonstrated ability to provide leadership and influence others.
Demonstrated ability to foster effective working relationships and build consensus.
Demonstrated ability to mediate and resolve complex problems and issues.
Licenses and CertificationsRN - Registered Nurse - State Licensure And/Or Compact State Licensure required
OCN - Oncology Nurse Certification preferred
These principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family’s perspective:Know Me: Anticipate my needs and status to deliver effective care
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
Coordinate for Me: Own the complexity of my care through coordination
#LI-BS1Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
