Jr. Telehealth Support Specialist
Remote (local to Pasadena, CA)
Apex Systems is looking for qualified candidates to join a contract opportunity with one of our healthcare clients!
We are seeking a strong Support Specialist to join the Operational Telehealth team to ensure virtual visits run smoothly and efficiently for their members. This person will be responsible for connecting with members prior to their virtual visit to guarantee that the technology is working properly. They will troubleshoot any issues prior to the visit on that call this could include: making sure the right microphone is selected, downloading additional apps & the video works well. This service provided was implemented to increase the success rate of the virtual visits.