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Red Oak Technologies, Inc. is looking for a Design Researcher for our client in Pleasanton, CA for a 6-9 months contract to hire role.
Qualifications
• B.A. degree required; advanced degree in social sciences; e.g. anthropology, ethnography preferred or relevant equivalent experience
• 4-6 years of diverse ethnography and user research
• Demonstrated fluency in consumer research techniques including ethnography and other primary user research approaches
• Demonstrated experience translating user research into actionable insights
• In-depth knowledge of human-centered innovation approaches; e.g. design thinking
• Demonstrated entrepreneurial mindset; ability to explore opportunities in a structured yet iterative way; experience with lean startup, agile, product model or similar development approaches preferred
• Demonstrated creative problem-solving skills and ability to see possible paths forward that are not clear to others
• Design experience; ability to visualize concepts, create mock-ups/prototypes; experience with design software, e.g. InDesign, Illustrator, Photoshop
• Demonstrated leadership skills with the ability to interact, negotiate, and influence without authority at all levels of the organization
• Proven ability to think strategically about customer needs, market dynamics, and business impact
• High level of intellectual curiosity and comfort with ambiguity
• Excellent written and verbal communication skills
• Strong sense of urgency and ability to test fast and learn fast
• Entrepreneurial mindset
• Must be a team player, comfortable working in “white space” and with ambiguity; with this new team, roles will evolve and one must be willing to take on incremental responsibilities
