Role: Oracle Field Service Cloud
Location : Remote
Should have 8+ years of hands- on experience in Oracle Field Service Cloud - TOA version 16 or higher, implementation, consultation and production support.
Should have experience in core implementation, business architect, product support, technical architecture evaluation.
Should have played a client facing role as a Technology Architect / Lead Consultant
Should have worked in an onsite-offshore engagement
Business process design using Oracle Field Service Cloud in the client landscape holding multiple applications.
Requirement gathering and design activities for large complex field service cloud implementations which encompasses consultation on field service cloud best practices, best possible usage etc.
Strong Functional expertise and implementation/configuration experience in the following modules:
Oracle Field Service Core Manage
Oracle Field Service Mobility
Oracle Field Service Collaboration
Oracle Field Service Routing (Routing plans, re- optimization, adding custom fields/ filters for routing)
Oracle Field Service Capacity (Capacity/ Quota Management)
Oracle Field Service Forecasting
Oracle Field Service Customer Communication
Multi- Lingual Configurations/ Set ups
Technical Expertise In Following Areas
Integrations of OFSC with custom applications, mobile apps, applications like Siebel, EBS, RightNow, home grown applications.
Workflows & Business rules
Message base scenarios/ template design
Advanced Routing configurations
Multi day activity setup.
Configuration (including initial setup etc.)
System Administration for resource setup
Instance setup etc.
Good oral and written communication skills
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.