Technical Project Manager

Technical Project Manager

16 Jan 2024
California, Ranchocordova, 95670 Ranchocordova USA

Technical Project Manager

Vacancy expired!

Serverlogic client is looking for a Technical Project Manager to assist in our Contact Center and Call Marketing initiatives. The role will include the documentation and communication of requirements and technical design across several divisions and stakeholders within the organization as we continue to expand our omni-channel communication efforts.
RESPONSIBILITIES

  • Assist in the design and launch of new web-based products by developing the product roadmap, writing the requirements and plan of actions that measure benefit to organization and product
  • Work on and in the improvement of existing products
  • Schedule and facilitate meetings related to information technology projects.
  • Supervise the status of development projects supporting new features through sprint retrospective reviews and other feedback opportunities.
  • Responsible for ensuring high quality, timely delivery of software projects throughout the project lifecycle from initial concept through implementation.
  • Work with business and product owners to prioritize development and product backlog.
  • Work closely and cross-departmentally with groups to define business features/objectives and ensure accurate task tracking, costing, trade-off and resource allocation.
  • Designing, reviewing, analyzing, and evaluating business systems and client/user needs.
  • Work with IT team to define product development and release strategy with corresponding product deliverables and deliverable calendar/timeline.
  • Lead complex task break downs, ensuring optimum organization and efficiency.
  • Assess market and business opportunities by defining business features and defining results
  • Work to identify, coordinate and prioritize new feature requests by working with the product owners and various partners and by understanding product and customer needs as well as benefit to business and product development
QUALIFICATIONS
  • Qualified candidates will have previous working experience with software release cycles in web based environment and have a firm understanding of software development methodologies.
  • Skilled at organizing and communicating sophisticated concepts - Must be capable of breaking down complex situations, this applies to both technical issues and process issues.
  • Working experience running software development projects on large-scale web applications is required.
  • Organizational and time management skills and attention to detail a must.
  • Knowledge of commonly used concepts, practices and procedure within Program Management field Ability to gather unrefined business requirements from multiple sources and formulate and deliver a solution in a timely manner
  • Ability to work under pressure of multiple projects and deadlines
EDUCATION/EXPERIENCE
  • Bachelors Degree preferred
  • 5+ years experience in Information Technology, including 3+ years of Project Management exp.
  • Experience with Agile Management tools & Agile/Scrum processes is required.
  • Experience as a Scrum Master and/or Product Owner preferred
  • Experience within the insurance, specifically Property & Casualty, a plus
  • Experience using Phone/SMS Marketing Tools/APIs, a plus
  • Experience with SQL and Analytics required.
  • Experience with Technology Product Design and Implementation Experienced at Developing Requirements for Large System Integration Projects is preferred
  • Industry Certifications (PMP, CMM, Six Sigma or similar) is a plus

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  • Job Summary:

  • Job Family: Internal Services

  • By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Job Details

  • ID
    JC8236240
  • State
  • City
  • Job type
    Permanent
  • Salary
    Depends on Experience
  • Hiring Company
    Serverlogic
  • Date
    2021-01-10
  • Deadline
    2021-03-11
  • Category

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