Vacancy expired!
Eisenhower Health
LAN Administrator
Located in Southern California, Eisenhower Health is a not-for-profit hospital seeking a LAN
Administrator . Please visit https://careers.eisenhowerhealth.org/ to learn more information and
apply.
Job Objective:
This position is responsible for supporting and keeping the network well maintained and
functioning optimally.
The LAN Administrator must meet the following qualifications:
Education:
Preferred: Associates, Bachelor’s Degree in IT or Computer Science
Licensure/Certification:
Required: CCNA
Preferred: Cisco Wireless Network Security (CWNS), CWSP
Experience:
Required: 3-5 years as a network support technician
Preferred: 5 years supporting LAN hardware/software in a health care environment.
Project Management experience also preferred.
LAN Administrator’s Job Responsibilities:
Demonstrates compliance with Code of Conduct and compliance policies, and takes
action to resolve compliance questions or concerns and report suspected violations.
Is responsible for supporting the network infrastructure of EMC and its’ joint ventures.
Supports the IS Application Analysts, Operations, System Administrators, Desktop
Support staff and other I.S. project staff during implementation of I.S. projects, work
orders, and trouble tickets, as well as post implementation support, in regards to
network requirements. Attends all meetings as required.
Analyzes current network in order to identify opportunities for improvement in customer
experience, productivity, infrastructure, cost savings or other improvement reliability.
Checks ticket management and project work queues daily. Updates work orders (ISSR),
trouble tickets (TT), and project tasks on a weekly basis or more, as needed.
Documents ISSR and TT in tracking system within 24 hours of completion of work.
Notifies customers weekly of the status of open ISSR and TT.
Communicates completion of ISSR and TT to customer in person, via email. If email is
not available, written notification is required.
Performs other written and oral status reporting to IS management and EMC customers
on a regular basis as needed or as requested.
Effectively communicates with IS management, staff members, vendors and customers.
Facilitates cooperation between these groups to troubleshoot, identify and resolve
network needs, modifications, and/or issues. Works to resolve as appropriate.
Advises Director or Manager of any issues that could relate to negative customer
satisfaction, network instability, or degraded performance.
Documents all Network infrastructure changes and notifies NTST and IS.
Uses proper form to retire EMC assets as needed. Remove the retired hardware from our
currently supported list. Notifies manager if equipment needs to be disposed.
Labels and stores equipment after closing ISSR or TT.
Effectively communicates any purchasing requirements for ISSR or TT to the Customer
Support Coordinator (CSC) for creation of Purchase Order Requisition.
Notifies CSC when in-stock parts or supplies are used in the course of ISSR or TT
completion so that CSC may reorder.
Participates in rotating “24 Hour Network On-Call” schedule.
Keeps all tools clean and in a secured (stored) environment when not in use.
Works in a proactive mode to maintain and monitor all network systems, making
necessary adjustments to ensure optimal performance.
Ensures that daily rotated backups occur for the network related.
Assists the Director of Technical Services in creating, implementing, and enforcing
disaster recovery and administration policies and procedures for the EMC network.
Proposes alternative, cost saving solutions to projects, ISSR’s and TT’s as appropriate.
Is primarily responsible for diagnosing known or reported network issues and submits
plans for recertification of such issues. Escalates issues to vendors as needed.
Updates network devices with all necessary service packs and OS updates as needed.
Performs other duties as assigned.
Eisenhower is proud to offer:
Competitive compensation
A generous benefits package and matched retirement plan
Health and wellness programs
About Eisenhower Health:
Near Palm Springs, California, our vibrant community offers an enviable lifestyle including
affordable housing, minimal traffic, world-class dining and shopping, and year round recreational
activities. Additionally, Eisenhower Health is less than two hours away from sandy beaches and
mountain resorts.
At Eisenhower Health, we offer a progressive environment with an emphasis on individual growth
and advanced medical practices seldom seen in other hospitals. As a not-for-profit and
comprehensive health care institution, we are honored to be recognized as one of the top-ranking
hospitals in California. For 2017-2020, U.S. News and World Report has ranked us as the #1
performing hospital in the Riverside Metro area and #16 in California, placing us in the top six
percentile of hospitals in the state. In addition, we were within the 20 percent of hospitals
nationwide to receive five star stars from the Centers for Medicare & Medicaid Services, in its
Overall Hospital Quality and Star Rating (#2017-2018).
Located on 130 acres in Rancho Mirage, we offer our community a 517-bed acute care hospital
with telemetry, critical care and medical/surgical floors. We also have a multitude of specialty
centers on our campus including The Betty Ford Center, The Barbara Sinatra Children’s Center,
The Annenberg Center for Health Sciences and The Lucy Curci Cancer Center.
Eisenhower Health has recently been granted Magnet recognition by the ANCC for its nursing
excellence, which makes us the first and only hospital in the Inland Empire to achieve this
prestigious Magnet distinction. For the fifth consecutive year, Eisenhower Health has been
recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign (HRC)
Foundation (2017-2020), a testament to our commitment to provide equitable care.
In 2017-2020, U.S. News recognized Eisenhower Health as one of the High Performing Hospitals
in these specific areas: Geriatrics, Abdominal Aortic Aneurysm Repair, Aortic Valve Surgery,
Chronic Obstructive, Pulmonary Disease (COPD), Colon Cancer Surgery, Heart Bypass Surgery,
Heart Failure, Hip Replacement, Knee Replacement, Lung Cancer Surgery. Eisenhower Health is
the only hospital in Riverside and San Bernardino counties to be named one of the nation's 50
Top Cardiovascular Hospitals by IBM Watson Health for 2016 & 2017.
Eisenhower Health has had a great deal of growth in our Clinic Divisions throughout the
Coachella Valley. We also cultivate an environment that fosters outstanding levels of employee
engagement and was one of only 20 organizations nationwide to receive the Workplace of the
Year Award from The Advisory Board Company (2016-2017).
Eisenhower is an equal opportunity employer.
Come JOIN our TEAM! To apply for a position now please visit
https://careers.eisenhowerhealth.org
